ParentVUE Troubleshooting

1. Go to ParentVue

2. Click, More Options

3. Click, Forgot Password

4. Enter your email address that is associated with your ParentVUE account. 

5. Click, Send Email

You will be sent an email with your username and password information, and a link to change your password.

6. Open the email

7. Clink the link in the email to change your password.

8. Enter your first name. last name, new password, and confirm password. 

9. Click, Change Password

A message indicating that the password change has been successful.

1. When logged in to ParentVUE on a web browser, find your student's name in the upper left corner. If you are using the mobile app, they will be at the top of the screen.

2. Select the down arrow, all of your students will be displayed. Select the student whose information you would like to see and it will take you to their page.

This is the same on a web browser or using the mobile app.