Tip #1: Place your Wi-Fi router in a central unobstructed location in your home.
This gives you a stronger signal and better speeds.
Tip #2: Remove things near your router that may obstruct the Wi-Fi signal.
Objects can interfere with your Wi-Fi connectivity. Move items away from your router. Microwaves, baby monitors, and metal are especially bad for network signals.
Tip #3: Limit your family’s network usage while Zoom-ing.
Fewer people concurrently using your home Wi-Fi network can help improve network performance. If multiple family members are video conferencing at the same time, this can affect performance.
Tip #4: Check your download and upload speeds.
Many ISPs offer very fast *download* speeds, but slower *upload* speeds. Video conferencing, which uses upload AND download functions continuously, may lag or drop during heavy network usage. You can check your current download and upload speeds using various online tools (search for “speed test”). For gallery view and/or 720p HD video we recommend at least 1.5Mbps/1.5Mbps (up/down).
Tip #5: Check your modem
Check with your internet service provider to make sure that the modem you have supports the speeds you’ve signed up for.
En Español: go.nsd.org/wifihelpes