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Frequently Asked Questions

Questions
1)  What is my username and password?
2)  How often are progress report grades updated?
3)  I cannot login, where do I go for help?
4)  There is an error in my progress report, how can it be fixed?
5)  Why are some of my classes missing from the progress report?
6)  What campuses are using the online progress report?
7)  What's the difference between Parent Assistant and the Online Progress Reports?
8)  When will the Online Progress Report be live?
9)  I've already imported my class rosters from eSIS into EGP, but now I need to add a new student to one of my classes. How should I add this student to ensure that my gradebook will still be compatible with nsd.org/progressreports?
10)  How do I exclude/hide an assignment? I want it in my gradebook, but I don't want to have it posted online.
11)  I changed my Parent Assistant password and can't log in to Progress Reports. Why?
 
Answers
1)  Q What is my username and password?
A
For teachers, your username is the same as your Northshore email ID. For example, if your email is jsmith@nsd.org you'd use jsmith as your username. Your password is the same as your email password. To reset your password, please visit password.nsd.org.

For students, the username is the same as the student ID number. Your password is the same as your school file server password. To reset your password, please visit password.nsd.org.

For parents, the username and password is the same as your Parent Assistant username and password. If you are unsure of your Parent Assistant username and password, please contact your school's Parent Assistant Coordinator.
2)  Q How often are progress report grades updated?
A
Teachers determine the schedule for updating progress reports. To contact your teacher, please visit the Northshore Staff Directory for their contact information.
3)  Q I cannot login, where do I go for help?
A
Teachers, please contact the Northshore HelpDesk at (425) 489-6688.
Students, please contact your teacher, they can help you reset your password.
Parents, please contact the campus PA Coordinator to obtain your Parent Assistant username and password.
4)  Q There is an error in my progress report, how can it be fixed?
A
Teachers control the content posted to the progress report. Please contact your teacher.
5)  Q Why are some of my classes missing from the progress report?
A
Teachers decide whether to participate using the online progress report. Please contact your teacher to determine their preferred method for sharing progress report information.
6)  Q What campuses are using the online progress report?
A
Most secondary campuses have adopted the online progress report. Please see your teacher for more information.
7)  Q What's the difference between Parent Assistant and the Online Progress Reports?
A
Parent Assistant allows parents to eSIS information including demographics and final quarter/semester grades, while the Online Report Card is what teachers generate as student progress reports (teachers may publish them weekly, bi-weekly, monthly...). This allows teachers to communicate, allowing parents to track their student's progress before the major grading periods. It is optional for teachers to post their progress reports this way.

The Online Progress Report allows for parents and students to view individual class assignments and points earned, missing assignments and so on, while Parent Assistant shows final grades reported in eSIS. Parents who have a Parent Assistant Login account will use this user name and password to access
8)  Q When will the Online Progress Report be live?
A
The Online Progress Report is live now for any teachers wishing to post their grades.
9)  Q I've already imported my class rosters from eSIS into EGP, but now I need to add a new student to one of my classes. How should I add this student to ensure that my gradebook will still be compatible with nsd.org/progressreports?
A
When adding a new student, simply type the student information into EGP, making sure to include the student's ID number. If a student's number is missing, the entire upload will stop.
10)  Q How do I exclude/hide an assignment? I want it in my gradebook, but I don't want to have it posted online.
A
Let’s say you would like to hide assignments 5 and 6. Press on the column number 5 and drag to 6 so that both columns become selected. Then choose HIDE SELECTED from the View menu. You can repeat this for each assignment as desired. Next, when you save the file as Basmati, make sure to pull down the assignment menu to "Displayed Assignments Only".
11)  Q I changed my Parent Assistant password and can't log in to Progress Reports. Why?
A
Parent Assistant accounts and passwords are transferred to the Progress Reports system on a 24-hour cycle. The transfer happens around 4:00AM each day. If you change your password during the day, you should be able to log to Progress Reports after 4:00AM the next day.